Has your hotel or other hospitality business had trouble securing guests and bookings? If so, you may need to reevaluate the amenities and services your business offers. Offering luxurious services and amenities can help appeal to new guests and encourage returning ones as well. Here are some examples of extra services your hotel can provide to guests.
Complimentary Hotel Breakfast
Not all hotels offer a paid or complimentary breakfast for guests, but this is often an amenity that guests flock to. If your hospitality business needs an extra source of income, a paid breakfast can also help you make additional sales. Depending on the size of your hotel and its staff, you could also consider taking this service further by offering meals throughout the day. Not all your guests will operate on the same schedule, so all-day breakfast or other meals could be a popular service.
In-Room Bar or Kitchen Appliances
While many guests appreciate a complimentary breakfast, others hope to have the freedom to cook and prepare food in their own rooms. Some of the modern appliances every hotel room needs are a microwave, mini fridge, and other kitchen essentials. This allows guests to warm up their own leftovers or small meals from the comfort of their rooms.
Laundry or Dry-Cleaning Services
All hotels will have washers and dryers for handling bedding and other room essentials. Consider widening your housekeeping services to include professional laundry or dry-cleaning services. Guests will often appreciate having access to laundry services that allow them to pack lighter or lighten their own laundry loads before they get home.
Valet Parking Services
Valet parking is a convenient service for guests who don’t want to worry about navigating crowded parking garages. It also makes retrieving their vehicles faster and easier. In addition, it can help increase your hotel’s revenue, as you can charge extra for valet parking services. Most importantly, valet parking helps improve the customer experience and draw in new guests.
Whether you consider implementing one or all these extra services your hotel can offer to guests, you can improve the customer experience and promote new bookings. Evaluate your hotel’s current amenities and services to see where you can make improvements for the next travel season.
